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Keurig Coffee Machine - Love it, yet frustrated!!

by Frustrated
(Holiday, FL)

When I received my 1st Keurig at Christmas 2009, I fell in love with the perfect cup of coffee!! I loved the machine so much that I purchased one for my in-laws and purchased another one for my office!

A month later my frustration began. The 1st Keurig I owned started having problems. After it brewed a cup of coffee, it would shut off. I would have to wait 5-10 minutes before it would brew another cup. It did this for a few days then began to work as usual. I fell in love with the perfect cup of coffee once again.

Two months later, Keurig #2 QUIT WORKING all together!! Now, this is the machine I rely on at work. Can you imagine going to work and expecting to brew a perfect cup of coffee only to have the machine make a loud noise and start dripping coffee into your cup -- yet never filling it? I was devastated!! There is NO PLACE to get coffee where I work and I am unable to leave at any time during the day. I tried for 3 days to get this coffee maker working again to no avail. Today, I boxed it up and I am going to return it or Keurig is going to send me another one. After spending almost $300.00 on Keurigs, you would think I could get one to last more than 3 months.

Frustrated!!

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Keurig Coffee Machine - Love it, yet frustrated!!

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Jul 17, 2010
Disappointed!!
by: Anonymous

I am very disappointed. I received my Keurig Coffeemaker as a Christmas present in December, 2009. I have had a few problems with it that I was able to fix or just wait them out. But last night while I was serving dessert in my dining room the coffee maker stopped working after the second cup of coffee. The lights will not go on but the back heats up. I am afraid of a fire. I called customer service to no avail as they did not satisfy my needs for this expensive coffeemaker. I am waiting to see if they live up to their responsibility for this product. I will follow up!! Disappointed!!!!!!!!!

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