Keurig Coffee Machine - A Great cup of coffee except the equipment is not dependable.

by Dennis
(Phoenix AZ)

I bought my wife a Keurig coffee machine for Christmas and it worked fine for about 4 months then quite pumping water from the reservoir.

I took it back to Costco and received a refund.I decided to try another one and have had it since May and now its doing the same thing. It does not brew a complete cup and as its brewing it is pushing water through the overflow back into the reservoir.

I called customer service who said they would have a service tech call me in a couple of days. I would say from reading all the posts here that the equipment is unreliable. For the high $ you spend plus the additional cost for the K-cups you would think you would have better quality.

I went through the same descaling process with poor results. The issue with descaling is if the water is not pumping you can't push it through the system.