Keurig Brewer - Brewing Half sized cups!

Keurig Brewer - Brewing Half sized cups!

by Jason
(Vancouver, Canada)

I have had my coffee maker for 1 week and now it won't brew proper cup sizes. I have no idea what would cause this but customer service told me to de scale the product. Why should that have to be done to a machine that has had no water pass through it up until about a week ago.

This product is innovative amazing and convenient but as for the problems and the unsupportive technical support Keurig has a long journey ahead of them to achieve a high customer satisfaction.

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Keurig Brewer - Brewing Half sized cups!

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brewing half cups
by: Anonymous

I hit the small cup button, wait for it to recycle, then using the same K-cup I do it twice and that way I get a full cup.

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Does anyone have a solution????
by: Anonymous

Does anyone have a solution???? Can this problem be fixed??? HOW???

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short cups
by: Anonymous

Nice machine, too bad they dont work worth a ****

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Odd cup sizes
by: Pirate at 40

I love the coffee from this machine when it works. It was a gift from my 11 year old daughter and she was very proud she saved the money to buy it for me. I cannot find the pattern to why this happens. I travel frequently and unplug it while I am away. When I return it is like it has a mind of its own. After about a week the cup sizes get better but not full cups anymore ever. Anyone have any solution that works?

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On our 3rd Keurig Brewer
by: Anonymous

We had a Keurig B60 Brewer that we bought over 3 years ago... it worked GREAT!!! The motor seemed to be going and making louder noises than usual. Then one day it wouldn't brew any coffee. So we went and bought a new one. We had that one for about 2 months before it started brewing 1/2 cups! I descaled and cleaned the needle 3 times - once while on the phone with customer service. They said something isn't right, so they sent us a new one. We were very excited to get this one and have it work correctly! But after about 2 months again... this one started doing the same thing. There is something wrong with the Vent... it pours water back out into the water reservior when it should be using all of it to brew the coffee. Anyway... I called customer service again, they sent us a new one. So we will see what happens with this one. We LOVE this coffee maker because it is so easy to use... but it is extremely frustrating that it works correctly for a while and then it doesn't.

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Short Cups
by: Anonymous

Loved the Keurig. Toldm ydaighter it is the best gift I have ever recieved. But after a couple of months now all the cups are short. Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.
Clearly a product defect.

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Total Junk
by: Anonymous

Good Lord! I received my first Keurig B70 in October 2009. Two months later it began to brew half-cup sizes. Shortly thereafter it stopped brewing altogether. I should mention during the two months I had it I only brewed three cups a week. I bought a second one in December 2009 and by March 2010 it was not working either. I foolishly purchased a third a few weeks ago, thinking that perhaps the issue was our well water. Despite using bottled water this one has also stopped working. After only two weeks and brewing five cups! What garbage! Expensive garbage too.

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1/2 cups here too...
by: Heidi

My husband and kids bought me this coffee maker for Mother's Day. I tried it out that night and noticed that it only brewed a half cup on the medium sized mug setting. I figured that was just the size of it. (And thought it would be kinda nice too, since I add cream to my coffees) This morning, I tried out the biggest setting and got the same amount. I tried everything listed here and in the manual and I'm already frustrated. I'd wanted one of these for so long and now I've had it for 3 days and it's already disappointed me :(

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Loved my Platinum B70 when it worked!
by: Anonymous

I had my Platinum B70 Keurig Brewer for 11 months & loved it and then it wouldn't work at all!! I called the company and we went through a few steps to get it working and no luck so they are sending me a new one! They were very nice but, they are on back order!!! My daughter is on her 3rd Keurig Brewing since Dec. 2009!!! Something is very wrong!! I don't know how to rate this product but,when it worked I would give it a 5 star!

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Only getting half cup
by: Anonymous

I am having the same issue with getting half cups. It does the same using the universal holder as well. This tells me that there is an issue with this product. I am betting that Keurig knows about it and arnt going to resolve the issue. Nice company.

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Half cups
by: Anonymous

I have a Keurig B40 model and my problem is that it half fills the cup and the other half of the water is going back into the reservoir.
I located and cleaned the exit needle and it worked for about 3 days and then proceeded to do the same thing. I am waiting for a reply from customer service to see what they suggest. The machine is only 3 months old.
After reading some of the comments I will make sure that I am letting it cycle through completely before shutting it off.

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1/2 brewing cups
by: Anonymous

I love my Keurig coffee maker, or at least I did. My first one began brewing half cups so I called customer service. They ran me through several steps to clean the needles but nothing worked. They sent me a brand new one. However, after only two months, the new coffee maker began to do the same thing. I love the fact of being able to brew one cup at a time, but I'm beginning to give up on it.

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Wonderful! for a year.
by: Anonymous

It's hard to rate this coffee maker because mine worked beautifully for about 1 year. Then it started brewing partial cups. Seems the water would not "intake" into the machine, and water would just "dribble" out. Keurig just sent me another machine, so we'll see how long this one works. If I can get another year out of this one, I guess I'll be happy. It sure seems a coffee maker should last about 5 years, though.

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Coffee Brewing Frushtrations
by: Contech

I also have purchased a unit that constantly only brews 1/2 cup at a time or overflows another. There is no consistancy or warning if it will brew to much or not enough. The concept is great, though expensive; but extremely expensive when it hardly ever works correctly.

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JUNK
by: Frank

I am on my second one. Keurig sent me another one and now this one does the same thing. Half cup sizes.
JUNK

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Underbrewing Water Keurig
by: Linda

Hi,

I have the Keurig machine, and wanted to advise you that it is not a descaling problem.

Customer service should not have told you this. What happens is if you push a button for example:

If you press the largest Cup, and you stop the machine because of any reason the next cup will only fill what is left over from the previous cup. Let the coffee machine brew this amount.

Then, just lift the lid where you originally place the coffee pod, and push the appropriate size button for your cup. You will already have some coffee from the previous brew, so you will most likely need to push the medium size cup.

On another note if you add water to the reservoir while you are brewing it may stop the cycle.

My granddaughters stopped their cycles because they thought the coffee would overflow. I simply took another cup and let the remainder brew.

I hope this helps.

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B60 Short cupping
by: Anonymous

I have the same problem with a brand new B60. It does not brew the correct amount and customer service also told me to clean and descale the brand new machine. The very next morning it still short cups. It is going back.