Hamilton BrewStation 47665: What good is a leaky coffee pot?

by Joe The Plumber
(USA)

After 6 months, my Hamilton Beach BrewStation 47665 decanter started leaking hot coffee all over my counter tops, down the face of my cabinets, into my drawers and doors, onto my floors and under my fridge.

I tried cleaning my coffeemaker per the instructions many times - to no avail. I've also tried tightening (and yes loosening) the screws. Still leaks. I've completely dismantled the decanter valve, washed and scrubbed everything and reassembled, And it still leaks just as bad as before. And I've tried changing the tension on the spring. Nothing helps.

I am convinced the rubber washer that prevents the coffee from escaping the cenister is defective. If I look at mine closely, it appears to have a crease on both sides - not caused by the coffeemaker but perhaps in handling during manudacturing. I've tried flipping the washer over - so it would use the other side. And it "still" leaks.

I've written Hamilton Beach, asking for a solution. No reply.

I'm ready to toss this thing in the trash - never to buy another Hamilton Beach product again.

Tell me - what good is the convenience of a hands free coffeemaker - if you have to spend all of your time wiping up spilled coffee off the counters, drawers, cabinets and floors?

This is nuts.

"Joe the Plumber"